Err_connection_timed_out is probably one of the least helpful error messages you’ll encounter as you browse the internet. Sometimes, your visitors will also see this error message as they navigate your website, which means you definitely need to know how to fix it. But before you learn how to fix the err_connection_timed_out error, it helps to know what it means and why you’re seeing it.
What does err_connection_timed_out mean?
The err_connection_timed_out error sometimes means that something’s wrong with your local network connection. It can also happen when your website tries to do so many things that your server can’t keep up. This usually happens on shared hosting plans where you have limited memory. If that’s why you’re seeing the error message, you can fix this by getting a better web hosting plan.
(The error message is usually presented as “err_connection_timed_out”, but you might also see “err_connection_refused” or “err_network_changed”.)
6 ways to fix err_connection_timed_out
1. Check your network cables and restart your router
The err_connection_timed_out error is linked to your network, so when you encounter this error, before you do anything else, check the network cables and routers. If you’re using Wi-Fi, restart your router, or disconnect and then reconnect your Wi-Fi.
If this doesn’t work, move to the next tip:
2. Temporarily disable your firewall and antivirus software
Your firewall and antivirus software protect your system from malicious attacks by performing regular scans and blocking any activity that seems suspicious. But sometimes, your firewall and antivirus take their jobs a bit too seriously, and they end up blocking pages and content that are completely safe. When this happens, you’ll see the err_connection_timed_out message.
If you’re absolutely certain that the site you’re trying to visit is safe, you can fix this problem by temporarily disabling your firewall and antivirus software, then reloading the webpage. If you’re no longer seeing the error message, you’ll know for sure that your firewall and antivirus software were causing the problem.
Be sure to switch them back on once you’re finished browsing the website! If you forget to do this, you’ll leave your device vulnerable to malicious attacks.
3. Disable extensions
Sometimes, your Chrome extensions block webpages, which causes the err_connection_timed_out error. If this is what’s causing the problem, disabling your extensions will fix the problem. To do this, follow these steps:
1: Open a browser in Google Chrome and click the three-dot icon in the upper right-hand corner.
2: Go to More tools >> Extensions.
3: Toggle the off switch to disable all the extensions listed on the page.
4: Restart your browser and try visiting the website again.
If you’re no longer seeing the error, one of your extensions was definitely causing the problem. To figure out which one, enable the extensions one by one until the error returns. Once you’ve found the culprit, disable it or remove it.
If you’re seeing the error even after disabling all your extensions, something else caused the err_connection_timed_out error. In that case, move to the next tip:
4. Remove the proxy
To remove the proxy, follow these steps:
1: Open Internet Properties by pressing Windows + R and typing Inetcpl.cpl then clicking OK.
2: Switch to the Connections tab and click the LAN settings button.
3: In the new window, check Automatically detect settings and uncheck Use a proxy server for your LAN.
4: Click OK.
5: Restart your computer. By now, the error should be fixed. If it hasn’t been fixed, move to the next tip:
5. Flush DNS and reset TCP/IP
Sometimes, you have trouble connecting to a webpage because your computer’s DNS is still trying to access an old version of the webpage. You can fix this problem by flushing your DNS. This will force your computer to access the webpage in its current state.
6. Use Google Public DNS
To do this, change your DNS settings by following these steps:
1: Open Windows Settings and head to Network & Internet >> Status >> Change adapter options.
2: Right-click the network connection you’re currently using (e.g. if you’re using Wi-Fi, click “Wi-Fi”) and click Properties.
3: Highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties.
4: Check Use the following DNS server addresses and enter Google’s Public DNS server:
- Preferred DNS server: 220.127.116.11
- Alternate DNS server: 18.104.22.168
5: Click OK.
6: Restart your computer.
Sometimes, the err_connection_timed_out error happens because of something on your side, like a faulty network connection. While sometimes, it happens because of the server that’s hosting your website. If you keep seeing this error message after following all the steps in this guide, consider getting better web hosting. This way you can host your website on a more powerful server. Yourwebsite host websites on highly secure and powerful servers, monitored 24/7 with dedicated support for your hosting and website needs. For additional support contact us here or check out our support articles.